Business Services Representative

J. St. Luce
Feb 18, 2017
1 min read

By definition a representative is a person chosen or appointed to stand, act or speak for others through delegated authority.

As a representative you are the face and/or voice of your business clients to their potential prospects. Being open and honest with these prospects can build trust and establish powerful relationships and reasons for prospects to do business with you and thus with your client. Your objective is to demonstrate a high level of tact, competence and discretion and to provide exceptional service.

Representatives regularly communicate with customers, managers, merchandisers and other decision making units. Responsibilities of the representatives include creating new business and expanding existing business. Beeing able to communicate effectively both verbally and in writing is essential to develop and maintain a good business relationship with clients as well as their prospects.

Other adept competence in performance to develop these relationships are planning skills, problem determination skills and problem solving skills. Beeing skillfull and able to use every available procedure, source and tool provided to efficiently complete tasks and goals. Aware of routines and deadlines, focusing on achieving the goals set.

Experienced tele-sales and customer service representatives have a good understanding of sales principles and techniques. Therefore they are able to adapt to certain situations. Responding effectively to questions, ideas and critisism. Showing perseverance despite unforeseen obstacles. Producing innovative ideas if needed.

As a business service provider Lux2bizz offers support to entrepreneurs and small business owners.

I can assist you with customer service, lead generation, Appointment setting and promoting of your product or services B2C and B2B as your Virtual Account Executive.