Unified Communication

J. St. Luce
May 8, 2017
2 min read

Unified Communication

What is Unified Communication? Unified Communication is a collection of cross-platform products providing a compatible unified user interface and experience across multiple devices and media types. Integrating and simplifying communication solutions into one system to make the best or most effective use of business processes and increasing user productivity. Combining desktop sharing, video conferencing, IP telephony, extension mobility, call control, fixed-mobile convergence, unified messaging, integrated voicemail, fax, e-mail and SMS. Making it possible to access and manage content and collaborate from anywhere with virtually any device.

Elements of unified communications: Unified communications allows the following set of elements to seamlessly work together. BPI: Business process integration, audio, video and web Conferencing. Hosted Voip solutions: Voice Over Internet Protocol enables calling over a data network providing you with a professional business presence, accessible from anywhere. SIP: Session Initiation Protocol, schedule meetings and start cost saving conversations. All you need is a Voip phone and an Internet connection. PSTN: Public Switched Telephone Network also known as POTS: Plain Old Telephone Service, is a telephone network of analog fixed-lines signal transmission that are operated by national, or local telephony operators communicating with each other. PBX: Private Branch Exchange, a cost-effective private IP telephone network for companies without having to change their PSTN phone system.

Some suppliers of UC solutions:

Linphone:

Free App
Free SIP
Make HD audio and video calls
Create audio conferences
Record and store calls
Share pictures and files
Send instant messages
Manage your address book
View real-time presence status

Redworks:

App
Hosted VOIP service
Call Routing
Call forwarding
Voicemail
Online management

Skype:

Free App
Skype to Skype calls
Group video calls
Mobile and landline phone calls
Call forwarding
Sharing of pictures and files
Instant messaging.

Voipbuster:

Free App
Free SIP
Make audio and video calls
Pc to pc calls
Phone to Phone calls
sms

Voxox:

Hosted cloud phone service
SIP
PBX
Call Routing
Call Recording
Conference Calling
Faxes
Voicemail
SMS

Voys:

App
Hosted VOIP service
Auto attendant
Call queuing
Call forwarding
Conference calling

IP phones:

Voip phones or IP phones are phones using the internet protocol to make and receive calls.

These phones can be used to call landlines and mobile phones and for making pc to pc calls. Unified communications makes it possible to convert your IP phone, Phablet or smartphone into a professional business phone system. You can manage your calls and your daily business processes from anywhere, all you need is your device and an internet or Wifi connection.

As a certified business service provider Lux2bizz offers training and support to entrepreneurs and small business owners. Who need assistance with the sales, marketing and service communications of their businesses. As your Virtual Account Executive i will demonstrate highest level of discretion and diplomacy and go the extra mile to provide you with exceptional service. Using my own equipment I can assist you with customer service, lead generation, appointment setting and promoting of your products or services B2C and B2B. In accordance with established policies and procedures.